Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Send your testimonial

I would like to thank the Farone Family for their compassion & exceptional professionalism through a very difficult time last month. My Dad came to you when our mother passed in 2001, we came to you when dad passed in 2009, & now our brother. Marie, you went above & beyond and I want you to know that is was greatly appreciated! Very Respectfully, Patty, Judy & Bridget

5 stars
Patty Guilfoil July 10, 2023

Our experience with Farone was truly a blessing. My family has used Farone for more than 50 years. Recently my mother was very ill and we reached out to Farone even before she died. Joe came to the house and met with us and my mother so she could tell them what she wanted. Then, when my mother died Marie was truly an amazing support before, during and after the funeral. During our grief we did not want to have to think and Marie made sure everything was perfect right down to the last detail. Truly a compassionate and very professional team at Farone. Thank you so much!!!!!!!

5 stars
Kimberly Demko January 06, 2023

I just wanted to say you people are a real "class act" for family and friends. My wife and I attended the Conte funeral yesterday and were both impressed on how you managed this service. From the time we arrived and were met by your staff in the parking lot, the coordination of every aspect of the process, until the final service at the cemetery, there was nothing but true professionalism shown by all. We were not only impressed by your facility but especially by the next generation of grandchildren performing their duties and concern for people. Very, very nice job and you should be very proud. Well done!

5 stars
Joe Zbick July 26, 2019

"We can't thank you and your family enough for the exceptional level of help and professionalism. Working with the Farone family has always felt like part of OUR family is in the funeral business! All the arrangements, phone calls and level of detail made a difficult and intense time much easier...especially since most of it had to be executed from a distance. That help and perspective transformed a somber experience into truly a joyful commeration of a wll-lived 100 years.

5 stars
Annette September 06, 2018

"My family will always look to Farone and Son for our loved ones' calling hours and burials. As always, Marie was beyond helpful, flexible to our desires/requests, and professional. My husband was laid to rest in the most respectful way, and he looked just as he would wish to look to enter his final resting place. Thank you again"

5 stars
Marissa Mazella Paparo December 07, 2016

"Marie was amazing! She made sure that my aunt's arrangements were exactly how we wanted them. She was so easy to talk to and made the difficult process an easy one. I can't thank Marie and staff enough for all of their kindness and care."

5 stars
Heidi Morton November 25, 2016

"My family has used Farone for three generations. We have always been treated like "family."

5 stars
Michelle Miller July 21, 2016

"Marie and Joe make a very sad event so comfortable. They tended to our every need and answered all our questions. They even let us play my Dad's favorite music. They are awesome! My Dad would never have gone anywhere else. He loved Marie!"

5 stars
Patti Cutri June 13, 2016

"They, Joe and Marie Farone, treated me as if I was part of their family! My family and I were very impressed with their sincere concern and care of their clients...they go above and beyond."

5 stars
Kathleen A. Walsh May 16, 2016

"Marie and Joe, Thank you so much for making my mother's preparation and funeral so beautiful. Remembering you back as "kids" and what you have turned into makes me so proud of you both ~ very professional, knowledgeable and sympathetic."

5 stars
Pat Leet April 19, 2016

"Anthony, Marie & John, Words cannot express my gratitude to you in this almost unbearable time in my life. You showed me such heartfelt consideration, such respect towards my dear mother and family. I felt very comfortable and at ease from the time Pat and I walked in on Saturday until the time the limo driver dropped us off on Wednesday. I truly felt like family. Thank you so very much for everything. God Bless"

5 stars
Paul J. Labozzetta April 18, 2016

"Thank you for your time and attention and sensitivity to our great loss.'

5 stars
Anonymous April 08, 2016

"Thank you for allowing us to personalize the experience as we distributed photos and memory books throughout the rooms. Everyone was so pleased and it gratified the visit as sorrowful as it was. My father looked so good and your help and concern was genuine and visible. It made the experience so amazingly stress free and heartwarming. We really felt like you were a part of our "family"...thank you!!"

5 stars
Andrea Vail March 18, 2016

"It's comforting to know that all funeral details were attentively accounted for so that I could place my attention on what mattered most - - my family and our grieving. Thank you for relieving us of our burdens with funeral arrangements. I never had any worries because I knew everything was in order just as my aunt would have wanted it."

5 stars
Maria Whitney February 23, 2016

"Marie and Joe, You made us feel like family; there was no pressure, and everything was pleasant. You made up my m other as if she was already in Heaven. Thank you so much for everything. You put happy tears in our eyes."

5 stars
Anthony & Cindy Martin February 03, 2016

"My family has used Farone and Son for many years. It was the only option for me, and I am very pleased with my decision. Joe made the process so easy and effortless, accommodated all of my requests and changes, and it made everything so much easier for me at this very difficult time. Thank you SO very much."

5 stars
Rosemarie (Vecchio) Stevens December 30, 2015

We were "recommended to Farone & Son and was super impressed. Their focus was great and the arrangements were fantastic. Received great reviews from the family and the attendees. Keep up the great work!"

5 stars
Anonymous December 14, 2015

"My family and I were very pleased with Farone & Son's service for our Mom. She looked good even after having a difficult end in the hospital. Marie even noticed her fingernail polish needed a redo and took the initiative to fix them & matched the color to her dress. We were not rushed; Marie was sensitive to and responsive to our needs. Farone & Son is not just a business; they are about the deceased and their families."

5 stars
Gail Lee November 16, 2015

"Your attention to detail was truly amazing. Joe and Marie handled everything with professionalism. They were there when I had questions. I felt I could always talk to them no matter what time. Also, the detail Anthony put on my Dad's casket is something I will always treasure. Thank you."

5 stars
Diane Moore November 12, 2015

"My mother had prepaid and planned for her funeral years prior. I was very impressed with the entire staff and their attention to detail. Thank you all for your kindness and help."

5 stars
Marilyn Resnick October 07, 2015

"The death of a loved one is always a traumatic experience, whether expected or sudden. In the midst of grieving, it is difficult to focus and somehow stay in control, just at the time when you need to. One simple phone call and the team at Farone and Son lifts that burden for you. They pay attention to every detail, especially the ones you hadn't thought of. My Mom passed away in January and of course my call was to Farone's who was our family's choice from as far back as I can remember. Even though my Mom had pre-planned and pre-paid her funeral, there were still selections to be made and details to tend to. Marie and her brother Joe were there every step of the way. They were professional and their customer service was exceptional. Even though this is their business and they see this everyday, they made me feel like this was the most important funeral they had to do. They are truly compassionate and caring when you need it the most."

5 stars
Marianne Ferris February 13, 2015

"My family's been using Farone's since the 70's. They are caring and provide excellent services in your time of grief. My Dad was cremated, but other family and friends that were viewed appeared beautiful. They, Farone and Son, does excellent makeup on Latinas and African Americans Thank you again."

5 stars
Evelyn Mitchell January 15, 2015

"I like to thank the Farone and Son Funeral Home for taking care of my dearly beloved sister's remains. Marie was just wonderful, she helped me with all the arrangements, making it a wonderful experience for our family."

5 stars
Karenann Pogroski January 05, 2015

"We have been using Farone's for last 20 years and have been very well satisfied. They always did an excellent job for us. Thanks again."

5 stars
Antoinette More October 03, 2014

"The entire staff at Farone and Son, Inc. are truly a credit to their profession. My family and I were treated with dignity, patience, compassion and thoughtfulness during the funeral preparations for my father, John Besten, Sr. The process was never rushed. All details were explained and the convenience of having Farone and Son, Inc. take care of all details including flowers, funeral mass, transportation and Military Honors were greatly appreciated. I commend and thank the entire staff for being such wonderful people." John J.. Besten, Jr.

5 stars
John J. Besten, Jr. August 22, 2014

John was "excellent, very helpful and understanding. Thank you very much for your passion, sympathy, and professionalism. We are greatly appreciative of everything you did for us."

5 stars
David Nguyen August 07, 2014

Thank you very much for making daily affirmations available to surviving loved ones. They are very helpful to me as I try to adjust to the loss of my husband, Carl Belsi. This service makes a difference. Constance Belsi

5 stars
Constance Belsi November 19, 2013

The Farone and Son Funeral Home was beyond amazing when they took care of us after the loss of our beloved father Lewis Felber. We had special circumstances as we were in California and our dad wanted to be buried in his home town of Syracuse, New York. All it took was one phone call to Mr. Joe Farone and he took care of EVERYTHING. There was so much we did not know about this painful process. He and Marie guided us through with such loving care. It was not just the large arrangements that they took care of it was the little touches that made such a difficult time a beautiful tribute to our dad and husband. We are eternally grateful for everything. Thank you to the Farone Family, The Felber Family

5 stars
Felber Family November 06, 2013

I would like to personally thank Farone and Son for flying my Dad's flag every year for 34 years on the anniversary of his death, November 2nd. My Dad, James Dwyer would have been so proud. No words can express our gratitude and appreciation to the Farone family for doing such a wonderful deed. God Bless all of you. Love from the James Dwyer family

5 stars
Denise Pagano November 04, 2013

I would like to take a brief moment to personally Thank you! You and your staff are GREAT. When my daughter was taken from me back in 2008 I didn't know what to do and where to go. It was all new to me, you and your staff were great. Since then I have been closely working with Mother Against Violence and when there is a death and I am asked about funeral homes, I am so glad to recommend you all. I let the families know how personal and warm that you all are. Thank you so much for being there for me and the city of Syracuse.

5 stars
Joslyn Knight November 01, 2013

Our experience with Farone was truly a blessing. My family has used Farone for more than 50 years. Recently my mother was very ill and we reached out to Farone even before she died. Joe came to the house and met with us and my mother so she could tell them what she wanted. Then, when my mother died Marie was truly an amazing support before, during and after the funeral. During our grief we did not want to have to think and Marie made sure everything was perfect right down to the last detail. Truly a compassionate and very professional team at Farone. Thank you so much!!!!!!!

5 stars
Kimberly Demko January 10, 2023

Sincere sympathy to the family of Charles J. Salomon, Sr.. Sorry for your loss. I enjoyed his humor and the contacts I had with him when I worked at Limestone Gardens. A great guy!

5 stars
Nancy Hough August 01, 2019

"Dear Marie, I just wanted to let you know that in all aspects, the arrangements made with your help and thru Farone and Son, exceeded my expectations. Dealing with two different cities and two different funeral homes, as was the case in my situation, my Mom's decision to have Farone and Son receive her remains and carry us thru the services to her final resting place was exactly as she wished and because of you, that was a blessing. And especially to you Marie, I felt like I had known you all my life when I met you. Your embrace of myself, my family, and our friends was unlike anything I have ever experienced before and you did a wonderful job with all the pain and suffering during this time that could have easily turned to an overwhelming task for me; because of you, it did not! I wish you all the best and again, thank you from the bottom of my heart for all you did for us."

5 stars
Meliss February 04, 2019

"All of you at Farone and Son touched my heart with all of the love and compassion that was shown. I truly want to thank you all from the bottom of my heart...thanks alot and i love the one year anniversary charm!!! Thanks so much!!! May God continue to shine through you all. VERY VERY NICE FAMILY!!!!"

5 stars
Anonymous May 09, 2017

"Your company is always great. My family has many years with you. Tough time for our family. Great job! Thank you again."

5 stars
Frank Pontillo November 25, 2016

"It's always a difficult time losing a family member, but the professionalism and compassion shown by all of the staff at Farone and Son made everything so much easier to deal with. Our family has deep respect for Farone and Son. They are caring and thoughtful and their attention to every detail was so appreciated."

5 stars
Unknown

"Very respectful and courteous during a difficult time."

5 stars
Martha Tucci June 13, 2016

"Compassion, dignity and respect are just a few words that come to mind when I reflect on the services Farone and Son provided my family. Like most families, a funeral is a very difficult time. Many decisions need to be made. Marie and staff were sensitive to our needs and guided us thru the funeral process in a way we were at peace with the death of our loved one."

5 stars
Nadine Hayes May 23, 2016

"I truly appreciate the service I received during this difficult time. John made the entire process smooth and pleasant."

5 stars
Anonymous April 19, 2016

"We have called upon Farone & Son for help with funeral services on three occasions and they have never disappointed us. They approach each funeral with the same regard they would for a family member and they are only satisfied when it is perfect. They have our total confidence."

5 stars
Mr. & Mrs. Salerno April 19, 2016

"I just want to thank you very much for making us feel welcomed, comfortable and making this difficult time in our lives a little less stressful. We are forever grateful for everything you did."

5 stars
Anonymous April 18, 2016

"Marie was professional and compassionate. She made a difficult time much easier for my family and I. Thank you so much."

5 stars
Cathy Sacco March 18, 2016

"When I saw how good my mother looked I felt at peace. Me and my family would like to thank you from the bottom of our hearts."

5 stars
Deantha Torrence March 14, 2016

"My family and I were extremely happy to all the attention to detail. Most of all, you made us feel like family. You were all very caring. I would not hesitate to recommend you to all my friends and family. Thank you again."

5 stars
Natalie Mafrici February 04, 2016

"Attention to detail and the handling of the crowd at the wake was outstanding. As a family there was nothing we needed to do or worry about. Thank you"

5 stars
Colleen M. Pallotta January 25, 2016

"Professionalism and courtesy to all family members was exceptional. Accommodating our specific needs was without a concern. Being personal and approachable made our grief less overwhelming and helping us to celebrate our parents' lives."

5 stars
Pete & Wendy Serino December 21, 2015

"I could not have gotten through this time without Marie. She was my rock. We will always come back to Farone & Son. My family and I are so grateful to you all."

5 stars
Barbara O'Hara November 23, 2015

"We moved away from Syracuse long ago, but Pirro & Sons Funeral Home was the family funeral home. Our director, John was so very helpful from our first conversation. The tone of his voice was very compassionate and understanding. We were very grateful for his attention to detail, even though it required some last minute requests. Words are not enough to express how thankful our family was."

5 stars
The McCarthy Family November 16, 2015

"Marie treated us like family. Farone has been my family's final home since I could remember. Our loved ones always look so peaceful. Thank you for all you have done and will continue to do for us."

5 stars
Rosemary Cranston November 12, 2015

"My dad taught me almost everything I know and we were very close, especially the last six years of his life. You made the body look better than how my dad looked a few weeks before he passed, almost like he was just frozen in time. The suit you put on him was perfect also. I walked into the viewing yesterday and thought...wow...dad's dressed better than I am haha. But thank you so much for honoring my dad this way, he was a great father, teacher and friend. My dad deserved this, and it made it a little easier for our family in this time of grieving. Again, thank you."

5 stars
Will Johnson April 22, 2015

"Everything went very smooth at my time of need. I would have been lost if it wasn't for the kindness and professionalism of Joe and the entire staff. I would and will recommend Farone's for all my family and friends' needs. Thank you so very much."

5 stars
Theresa Calogero January 29, 2015

"Joe Farone and Staff were above and beyond the finest example of professionalism. Joe's kind, quiet and compassionate personality was so comforting at this time of my loss. I can not say enough about how well I was treated by the Farone family and Staff. I will be forever grateful. Thank you."

5 stars
Marlea Stecyk January 05, 2015

"Farone and Son provided professional, kind and compassionate care to our family during the services of our loved one."

5 stars
Jerrilinn Gorman December 22, 2014

"I want to give a special THANK YOU!!! to Joe Farone, his father, Mr. Farone and Joe's secretary, Sue. Joe right from the start put my mom first and Mr. Farone gave my family and myself a heartfelt condolence and thank you. Last but not least, Sue, I called her a lot and each time I called Sue answered like it was the first time. These acts of kindness and compassion made a big difference."

5 stars
AJ Duncan September 24, 2014

"Over decades, like many families, our family has needed funeral services several times. We have used Farone funeral home exclusiely. We cannot thank you enough for your professionalism, attention to detail and compassion."

5 stars
Lawrence Palmieri August 14, 2014

Exceptional service and very professional. The staff was very easy and informative. Thank you for everything!

5 stars
George Stanley, MD July 07, 2014

The Farone family recently did my Aunt’s service, they are a warm, wonderful group of people. Joseph, Marie and Anthony and Staff, make the process to help your loved ones rest in dignity, they have a video display so people can remember the times they had with them and they will help you in any way possible with any of your requests. Farone’s will help you with all service needs at a the time when you need someone the most to guide you thru this process. I would recommend Farone’s to anyone who is looking for Professional, Quality Service and caring, for you and your loved ones. Dale Lanieu, Liverpool, NY

5 stars
Dale Lanieu November 10, 2013

Dear Farone and Son Funeral Home, I wanted to take this opportunity to express my deepest and most sincere appreciation for the professional manner in which everyone in your staff handled the funeral services of my beloved aunt. I wanted to thank you for each time your family has helped my family in our time of deep sorrow. The Farone family seems to combine professionalism with personal caring and truly makes it feel as though it is family helping family. I cannot express all care that is taken by your family and the small details that you take in your service that I could not remember. My aunt especially would have loved the rosary that you placed on her hands. I was so grateful that you did. I am so glad that the rosary was with her. I will always be thankful for your service and above all your compassion for all that you do for those that are left to put their loved ones to rest. I want to thank Marie, Joseph, and Anthony and their staff and their kindness will never be forgotten. Gail and Lawrence Cook and Family

5 stars
Gail Cook November 06, 2013

Having to plan a funeral is one of those necessities that no one looks forward to, although it's important for the purpose of providing your deceased loved one a dignified means of allowing yourself as well as others who loved the deceased to pay their last respects and.celebrate the life moments shared during their gifted time on earth. The biggest barriers to planning the funeral include personal grief, mourning, pain, exhaustion, potential differences in familial opinion, and clear lack of knowledge about what needs to be done to name a few;however, all of the staff at Farone's lightened the burden by walking me and my siblings through each step of the way, while extending caring patience, flexibility and availability. My siblings and I appreciated all that they did to make my father's wake and funeral a beautiful tribute to a life loved fully. Thank you to the Farone family. In appreciation, Maria D. Vigliotti

5 stars
Maria D. Vigliotti November 03, 2013

We wish to thank the Farones for their expert care of our Mom, Louise Buda’s calling hours and funeral. They walked us through all the necessary details and provided the extra help, a grieving family needs. The Farone Family provided a caring and organized experience for our family. From my initial phone call, to notify Joe Farone of my mother’s death, to the last moment of the funeral, we felt comfortable and trusted that the Farones would take care of everything. Thank you for all your hard work for us.

5 stars
Linda and Joe Zagraniczny; Michael and Donna Buda October 29, 2013

If you have further questions, call us at (315) 422-1911, or contact us here.